MERCEDES-BENZ, MERCEDES-MAYBACH
LI91.29-P-080554
Manufacturer communications
- Publication date
- 2026-05-15
- Received by NHTSA
- 2026-05-15
- NHTSA record numbers
- 11032704
Manufacturer summary
Original wording in English
Complaint One or more seat functions are restricted or inoperative. This may include:
• Seat memory
• Automatic seat adjustment
• Easy Entry/Exit
• Head restraint presetting
• Collision avoidance with bench seat at rear
• Actuation by other vehicle systems Seat normalization is missing, and fault code B228678 – “The control unit calibration has been lost or was not performed. Adaptation or adjustment is not correct.” is stored in the seat control unit. Additional fault codes may also be present. Cause The condition is currently under investigation. Remedy Process any additional faults first.
• If a clear cause is found (for example, a failed component, wiring issue, or connector concern), repair that issue as required. If no root cause can be determined:
• Do NOT perform Initial Start-up, Software Update, or Normalization of the Control Unit
• Create a control unit log for the affected seat control unit.
• Open a TIPS case to the Body/Chassis/Entertainment inboxand attach the control unit log for further analysis.
• Seat memory
• Automatic seat adjustment
• Easy Entry/Exit
• Head restraint presetting
• Collision avoidance with bench seat at rear
• Actuation by other vehicle systems Seat normalization is missing, and fault code B228678 – “The control unit calibration has been lost or was not performed. Adaptation or adjustment is not correct.” is stored in the seat control unit. Additional fault codes may also be present. Cause The condition is currently under investigation. Remedy Process any additional faults first.
• If a clear cause is found (for example, a failed component, wiring issue, or connector concern), repair that issue as required. If no root cause can be determined:
• Do NOT perform Initial Start-up, Software Update, or Normalization of the Control Unit
• Create a control unit log for the affected seat control unit.
• Open a TIPS case to the Body/Chassis/Entertainment inboxand attach the control unit log for further analysis.
Reported code forms
Manufacturer wording
Source wording can vary by vehicle and suffix. It is shown as written, not as a universal diagnosis.
Mercedes-Benz
B228678“The control unit calibration has been lost or was not performedMercedes-Maybach
B228678“The control unit calibration has been lost or was not performedCheck vehicle applicability
A listed vehicle is a research lead. Confirm the engine, production range and software in the manufacturer's information.
| Make | Model | Model year |
|---|---|---|
| Mercedes-Benz | AMG C43 | 2024 |
| Mercedes-Benz | AMG C43 | 2023 |
| Mercedes-Benz | AMG C43 4MATIC | 2026 |
| Mercedes-Benz | AMG C43 4MATIC | 2025 |
| Mercedes-Benz | AMG C43 4MATIC | 2024 |
| Mercedes-Benz | AMG C43 4MATIC | 2023 |
| Mercedes-Benz | AMG C63 S E | 2024 |
| Mercedes-Benz | AMG C63 S E 4MATIC+ | 2025 |
| Mercedes-Benz | AMG C63 S E 4MATIC+ | 2024 |
| Mercedes-Benz | AMG C63 S E PERFORMANCE 4MATIC+ | 2026 |
| Mercedes-Benz | AMG CLE53 | 2024 |
| Mercedes-Benz | AMG CLE53 4MATIC CABRIOLET | 2026 |
| Mercedes-Benz | AMG CLE53 4MATIC COUPE | 2026 |
| Mercedes-Benz | AMG CLE53 4MATIC+ | 2025 |
| Mercedes-Benz | AMG CLE53 4MATIC+ | 2024 |
| Mercedes-Benz | AMG CLE53 4MATIC+ CABRIOLET | 2025 |
| Mercedes-Benz | AMG GLC43 | 2026 |
| Mercedes-Benz | AMG GLC43 | 2025 |
| Mercedes-Benz | AMG GLC43 | 2024 |
| Mercedes-Benz | AMG GLC43 4MATIC | 2026 |
| Mercedes-Benz | AMG GLC43 4MATIC | 2025 |
| Mercedes-Benz | AMG GLC43 4MATIC | 2024 |
| Mercedes-Benz | AMG GLC43 4MATIC COUPE | 2025 |
| Mercedes-Benz | AMG GLC43 4MATIC COUPE | 2024 |
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| Mercedes-Benz | AMG GLC63 S E | 2025 |
| Mercedes-Benz | AMG GLC63 S E 4MATIC+ | 2026 |
| Mercedes-Benz | AMG GLC63 S E 4MATIC+ | 2025 |
| Mercedes-Benz | AMG GLC63 S E 4MATIC+ COUPE | 2026 |
| Mercedes-Benz | AMG GLC63 S E 4MATIC+ COUPE | 2025 |