JEEP
23-021-25
Manufacturer communications
- Publication date
- 2025-04-23
- Received by NHTSA
- 2025-04-30
- NHTSA record numbers
- 11017363
Manufacturer summary
Original wording in English
"Liftgate Will Not Properly Open Or Close Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):
• B197B-29 - Ratchet fork switch- signal invalid.
• B197C-29 - Pawl detent swich signal invalid. Customers may also experience the following:
• Liftgate will not properly open or close.
• Possible 'Liftgate Open' warning light on.
• Possible 'Liftgate Open' chime sound This bulletin involves installing a spacer below the liftgate striker."
• B197B-29 - Ratchet fork switch- signal invalid.
• B197C-29 - Pawl detent swich signal invalid. Customers may also experience the following:
• Liftgate will not properly open or close.
• Possible 'Liftgate Open' warning light on.
• Possible 'Liftgate Open' chime sound This bulletin involves installing a spacer below the liftgate striker."
Reported code forms
Manufacturer wording
Source wording can vary by vehicle and suffix. It is shown as written, not as a universal diagnosis.
Jeep
B197B-29Ratchet fork switch- signal invalidJeep
B197C-29Pawl detent swich signal invalidCheck vehicle applicability
A listed vehicle is a research lead. Confirm the engine, production range and software in the manufacturer's information.
| Make | Model | Model year |
|---|---|---|
| Jeep | GRAND WAGONEER | 2025 |
| Jeep | GRAND WAGONEER | 2024 |
| Jeep | WAGONEER | 2025 |
| Jeep | WAGONEER | 2024 |