HomeLI82.85-P-068986 · MERCEDES-BENZ, MERCEDES-MAYBACH
MERCEDES-BENZ, MERCEDES-MAYBACH

LI82.85-P-068986

Manufacturer communications

Publication date
2024-12-06
Received by NHTSA
2024-12-11
NHTSA record numbers
11011767

Manufacturer summary

Original wording in English

Complaint <p> After a software update, the MBUX multimedia system (A26/17) may incorrectly display the fault code B19C804 "Software tampering has been detected. There is an internal fault". </p> <p> </p> <p> Note: If there are no relevant customer complaints, then the DTC can be ignored as it does not directly affect functionality. If there is a customer complaint in addition to the above DTC, further diagnostic measures must be performed. </p> Cause The current software release of the MBUX multimedia system (A26/17) Remedy <p>Update the A26/17 to newest available software release.</p><p> </p><p>Note: Do not replace any parts.</p>

NHTSA manufacturer communications ↗

Reported code forms

Check vehicle applicability

A listed vehicle is a research lead. Confirm the engine, production range and software in the manufacturer's information.

MakeModelModel year
Mercedes-BenzA 2202022
Mercedes-BenzA 2202021
Mercedes-BenzA 2202020
Mercedes-BenzA 2202019
Mercedes-BenzAMG A352021
Mercedes-BenzAMG A352020
Mercedes-BenzAMG CLA352024
Mercedes-BenzAMG CLA352023
Mercedes-BenzAMG CLA352022
Mercedes-BenzAMG CLA352021
Mercedes-BenzAMG CLA352020
Mercedes-BenzAMG CLA452024
Mercedes-BenzAMG CLA452023
Mercedes-BenzAMG CLA452022
Mercedes-BenzAMG CLA452021
Mercedes-BenzAMG CLA452020
Mercedes-BenzAMG GLB352025
Mercedes-BenzAMG GLB352024
Mercedes-BenzAMG GLB352023
Mercedes-BenzAMG GLB352022
Mercedes-BenzAMG GLB352021
Mercedes-BenzAMG GLC432023
Mercedes-BenzAMG GLC432022
Mercedes-BenzAMG GLC432021
Mercedes-BenzAMG GLC432020
Mercedes-BenzAMG GLC432019
Mercedes-BenzAMG GLC432018
Mercedes-BenzAMG GLC432017
Mercedes-BenzAMG GLC632021
Mercedes-BenzAMG GLC632020

Data coverage →