HomeLI82.85-P-068986 · MERCEDES-BENZ, MERCEDES-MAYBACH
MERCEDES-BENZ, MERCEDES-MAYBACH

LI82.85-P-068986

Manufacturer communications

Publication date
2024-12-06
Received by NHTSA
2024-12-11
NHTSA record numbers
11011767

Manufacturer summary

Original wording in English

Complaint <p> After a software update, the MBUX multimedia system (A26/17) may incorrectly display the fault code B19C804 "Software tampering has been detected. There is an internal fault". </p> <p> </p> <p> Note: If there are no relevant customer complaints, then the DTC can be ignored as it does not directly affect functionality. If there is a customer complaint in addition to the above DTC, further diagnostic measures must be performed. </p> Cause The current software release of the MBUX multimedia system (A26/17) Remedy <p>Update the A26/17 to newest available software release.</p><p> </p><p>Note: Do not replace any parts.</p>

NHTSA manufacturer communications ↗

Reported code forms

Check vehicle applicability

A listed vehicle is a research lead. Confirm the engine, production range and software in the manufacturer's information.

MakeModelModel year
Mercedes-BenzAMG GLC632019
Mercedes-BenzAMG GLC632018
Mercedes-BenzAMG GLC63 S2021
Mercedes-BenzAMG GLC63 S2020
Mercedes-BenzAMG GLC63S2019
Mercedes-BenzAMG GLC63S2018
Mercedes-BenzAMG GLE532022
Mercedes-BenzAMG GLE532021
Mercedes-BenzAMG GLE53 4MATIC+2024
Mercedes-BenzAMG GLE53 4MATIC+2023
Mercedes-BenzAMG GLE63 S2022
Mercedes-BenzAMG GLE63 S2021
Mercedes-BenzAMG GLE63 S 4MATIC+2024
Mercedes-BenzAMG GLE63 S 4MATIC+2023
Mercedes-BenzAMG GLS632022
Mercedes-BenzAMG GLS632021
Mercedes-BenzAMG GLS63 4MATIC+2024
Mercedes-BenzAMG GLS63 4MATIC+2023
Mercedes-BenzCLA 2502024
Mercedes-BenzCLA 2502023
Mercedes-BenzCLA 2502022
Mercedes-BenzCLA 2502021
Mercedes-BenzCLA 2502020
Mercedes-BenzGLB 2502025
Mercedes-BenzGLB 2502024
Mercedes-BenzGLB 2502023
Mercedes-BenzGLB 2502022
Mercedes-BenzGLB 2502021
Mercedes-BenzGLB 2502020
Mercedes-BenzGLC 3002023

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