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RAM

14-005-24

Manufacturer communications

Publication date
2024-06-28
Received by NHTSA
2024-07-02
NHTSA record numbers
11002802

Manufacturer summary

Original wording in English

"Diesel Exhaust Fluid (DEF) Fluid Freezing **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC):**
• P203E-00 - Reductant Level Sensor 1 Circuit Intermittent-Erratic. Customers may also experience one or more of the following:
• Repeated freeze/thaw cycles of the urea tank to cause solid DEF crystals to form and settle on the focus tube, blocking the level sensor signal.
• Rapid temperature swings from below freezing to above freezing causing an incomplete thaw of the DEF tank. When the vehicle is powered on, the diagnostic is enabled due to thawed DEF at the tank bottom surface, but the fluid in the center is still partially frozen.
• Not following the proper DEF fill procedure and overfilling the tank.** This bulletin involves replacing the urea delivery module and grade vent valve and updating the Dosing Control Unit (DCU) software."

NHTSA manufacturer communications ↗

Reported code forms

Manufacturer wording

Source wording can vary by vehicle and suffix. It is shown as written, not as a universal diagnosis.

Check vehicle applicability

A listed vehicle is a research lead. Confirm the engine, production range and software in the manufacturer's information.

MakeModelModel year
Ram25002022
Ram25002021
Ram25002020
Ram25002019
Ram35002022
Ram35002021
Ram35002020
Ram35002019
Ram45002022
Ram45002021
Ram45002020
Ram45002019
Ram55002022
Ram55002021
Ram55002020
Ram55002019

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