MAZDA
09-015-21-3805
Manufacturer communications
- Publication date
- 2021-05-25
- Received by NHTSA
- 2021-06-01
- NHTSA record numbers
- 10194655
Manufacturer summary
Original wording in English
Some CX-5 customers may find that the liftgate does not close when pressing the power liftgate (PLG) rear switch (A) located on the interior liftgate trim. This may be caused by PLG switch corrosion. Water from condensation may drip onto the switch connector and cause corrosion. To eliminate this concern, the PLG rear switch has been modified with a waterproof connector. Some Mazda3 customers may complain that the vehicle door locking system does not work when the door lock switch on the liftgate interior trim is pressed. DTC B11C4:23 (BCM - liftgate lock switch circuit malfunction) may be stored. This may be caused during a high pressure car washer. Water may enter through the rear center brand emblem base component and drip onto the switch connector causing corrosion. NOTE: The rusted connector may also cause a battery drain. To eliminate this concern, the rear center brand emblem base has been modified to prevent from water entry.
Reported code forms
Manufacturer wording
Source wording can vary by vehicle and suffix. It is shown as written, not as a universal diagnosis.
Mazda
B11C4:23BCM - liftgate lock switch circuit malfunctionCheck vehicle applicability
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