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08-094-20

Manufacturer communications

Publication date
2020-10-10
Received by NHTSA
2020-11-30
NHTSA record numbers
10183078

Manufacturer summary

Original wording in English

Flash: Drivetrain Control Module (DTCM) Update This bulletin involves reprogramming the DTCM with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set::If the customer has any concerns with the transfer case or if the tech performs any repairs on the transfer case, the software must be updated.C140E - Transfer Case Motor Blocked. If DTC C140E is present, follow normal diagnostic procedures before updating the DTCM.In addition the customer may describe the following:The ?Service 4WD? message/fault is displayed in the Instrument Panel Cluster (IPC). Transfer case shift fork tabs broken during range shift. Noisy (clunking/ratcheting) transfer case range shifts. Failure to complete transfer case range shifts. The following software enhancement is available:This update will help reduce premature transfer case failure.

NHTSA manufacturer communications ↗

Reported code forms

Manufacturer wording

Source wording can vary by vehicle and suffix. It is shown as written, not as a universal diagnosis.

Check vehicle applicability

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MakeModelModel year
Ram15002020
Ram15002019
Ram15002018
Ram15002017
Ram15002016
Ram25002020
Ram25002019
Ram25002018
Ram25002017
Ram25002016
Ram35002020
Ram35002019
Ram35002018
Ram35002017
Ram35002016
Ram45002020
Ram45002019
Ram45002018
Ram45002017
Ram45002016

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