Home07-007-19-3638 · MAZDA
MAZDA

07-007-19-3638

Manufacturer communications

Publication date
2019-11-04
Received by NHTSA
2019-11-21
NHTSA record numbers
10168072

Manufacturer summary

Original wording in English

Some customers may complain about poor heater performance even after the engine reaches normal operating temperature. This may be caused by a plugged heater core. For 2014-2016 Mazda6 and 2013-2016 (US spec) / 2017 (Mexico spec) CX-5, the CHECK ENGINE light may turn on with DTC P011A:00 (ECT sensor No.1/No.2 performance problem) stored at the same time. NOTE: Refer to TSB 01-015/15 if the customer is using a block heater at temperatures below freezing. To solve this concern, two mass production changes have been implemented. a) The concentration of the coolant has been increased so that the amount of the contained anti-rust additive is higher. b) The composition of the coolant has been changed (the ratio of the anti-rust additive has increased).

NHTSA manufacturer communications ↗

Reported code forms

Manufacturer wording

Source wording can vary by vehicle and suffix. It is shown as written, not as a universal diagnosis.

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MakeModelModel year
MazdaCX-32019
MazdaCX-32018
MazdaCX-32017
MazdaCX-32016
MazdaCX-52019
MazdaCX-52018
MazdaCX-52017
MazdaCX-52016
MazdaCX-52015
MazdaCX-52014
MazdaCX-52013
MazdaCX-92019
MazdaCX-92018
MazdaCX-92017
MazdaCX-92016
MazdaMAZDA32019
MazdaMAZDA32018
MazdaMAZDA32017
MazdaMAZDA32016
MazdaMAZDA32015
MazdaMAZDA32014
MazdaMX-52019
MazdaMX-52018
MazdaMX-52017
MazdaMX-52016

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