L-SB-0137-17

TSB: Some 2016 - 2017 model year RX 350 and RX 450h vehicles may exhibit a condition in which the Power Back Door (PBD) is inoperative or the back door latch does not release, with Diagnostic Trouble Code (DTC) B2250 "Back Door Closer Malfunction" or DTC B2250 and DTC B2251 "Back Door Closer Switch Malfunction" set. In some cases, this condition may be associated with cold weather. Follow the Repair Procedure in this bulletin to address this condition.