SSM 54773

Some 2021-2023 Nautilus vehicles may exhibit inoperative phone as a key and no communication with the remote function actuator (RFA) module. There may also be diagnostic trouble code (DTC) U0214 stored in various modules for loss of communication with the RFA module. To correct the condition, remove the RFA fuse (F19) located in the body control module (BCM). After one minute, reinstall the fuse to re-establish communication with the RFA module. Reprogram the RFA module using the latest software level of the Ford Diagnosis and Repair System (FDRS). For claiming, use causal part 14G617 and labor operations 12651D and 12651D4.