2062035/2

New Continental GT and GTC - Repeat window drop glass concerns. Customer statement Repeated complaints from the customer regarding the incorrect operation of the drop door glass Workshop findings DTCs for window regulator motor no basic setting B148754 evident within any of the 4 door control modules (diagnostic address 42, 52, BB and BC) for loss of basic settings Technical background Confirm the following before proceeding: - A repeated customer complaint of windows not closing and loss of Basic settings is evident - Door control module Software Version is up to date as shown below in Table 1 - Glass set is confirmed to be within specification as per the Elsa pro side glass to check procedure - All window seals to be checked and confirmed that no damage is evident - Battery health condition must be confirmed as within specification as per the applicable Elsa Pro Rep.Gr guidelines