What does this code mean?
The wording below belongs to the named make and communication. Match the complete code, reporting module, model year and engine before applying it.
A code identifies a detected condition, not a part that must automatically be replaced.
Manufacturer communications
4Original wording in English
JEEP
Reported code forms C14A7-97
Service 4wd Light On, AWD System Service Required Message Illuminated. Diagnostic Trouble Code (DTC) C14A7-97 PTU Motor Component Or System Operation Obstructed Or Blocked.
JEEP
Reported code forms C14A7-97
Power Transfer Unit If considering PTU Assembly replacement related to DTCs C14A7-97 or C1494-92, please be aware of updated diagnostic procedures in the service library which may indicate the smart actuator replacement…
CHRYSLER, JEEP
Reported code forms C14A7-97
Power Transfer Unit If considering PTU Assembly replacement related to DTCs C14A7-97 or C1494-92, please be aware of updated diagnostic procedures in the service library which may indicate the smart actuator replacement…
JEEP
Reported code forms C14A7-97
Service 4wd Light On, AWD System Service Required Message Illuminated. Diagnostic Trouble Code (DTC) C14A7-97 PTU Motor Component Or System Operation Obstructed Or Blocked, Set.
Check vehicle applicability
22A listed vehicle is a research lead. Confirm the engine, production range and software in the manufacturer's information.
| Make | Model | Model year |
|---|---|---|
| Chrysler | PACIFICA | 2025 |
| Chrysler | PACIFICA | 2024 |
| Chrysler | PACIFICA | 2023 |
| Chrysler | PACIFICA | 2022 |
| Chrysler | PACIFICA | 2021 |
| Chrysler | PACIFICA | 2020 |
| Chrysler | VOYAGER | 2025 |
| Chrysler | VOYAGER | 2024 |
| Chrysler | VOYAGER | 2023 |
| Chrysler | VOYAGER | 2022 |
| Chrysler | VOYAGER | 2021 |
| Chrysler | VOYAGER | 2020 |
Before replacing a part
Record codes and freeze-frame data. Check battery condition, related codes and visible wiring or hose damage. Follow the vehicle's diagnostic procedure and test results before replacing parts.
Can I keep driving?
A code alone cannot establish whether driving is safe. A flashing malfunction light, severe shaking, overheating, oil-pressure warning or loss of braking or steering needs prompt attention. Stop in a safe place and seek assistance when control or engine safety is affected. Follow the vehicle handbook.