What does this code mean?
The wording below belongs to the named make and communication. Match the complete code, reporting module, model year and engine before applying it.
A code identifies a detected condition, not a part that must automatically be replaced.
Manufacturer communications
10Original wording in English
CADILLAC, CHEVROLET, GMC
Reported code forms C0396
This Preliminary Information communication provides information to the technician about vehicles that have a “Service 4WD Message” displayed in the Driver Information Center. Technician may find Diagnostic Trouble Codes…
CADILLAC, CHEVROLET, GMC
Reported code forms C0396
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE A “SERVICE 4WD MESSAGE” DISPLAYED IN THE DRIVER INFORMATION CENTER. TECHNICIAN MAY FIND DIAGNOSTIC TROUBLE CODES…
CADILLAC, CHEVROLET, GMC
Reported code forms C0396
This Preliminary Information communication provides information to the technician about vehicles that have a ?Service 4WD Message? displayed in the Driver Information Center. Technician may find Diagnostic Trouble Codes…
CADILLAC, CHEVROLET, GMC
Reported code forms C0396
This Preliminary Information communication provides information to the technician about vehicles that may have a Service 4WD message on the Driver Information Center when operated below 10 degrees Fahrenheit (-12…
CADILLAC, CHEVROLET, GMC
Reported code forms C0396
This Preliminary Information communication provides information to the technician about vehicles that may have a Service 4WD message on the Driver Information Center when operated below 10 degrees Fahrenheit (-12…
CADILLAC, CHEVROLET, GMC
Reported code forms C0396
This Preliminary Information communication provides information to the technician about vehicles that may have a Service 4WD message on the Driver Information Center when operated below 10 degrees Fahrenheit (-12…
Check vehicle applicability
63A listed vehicle is a research lead. Confirm the engine, production range and software in the manufacturer's information.
| Make | Model | Model year |
|---|---|---|
| Cadillac | ESCALADE | 2018 |
| Cadillac | ESCALADE | 2017 |
| Cadillac | ESCALADE | 2016 |
| Cadillac | ESCALADE | 2015 |
| Cadillac | ESCALADE ESV | 2015 |
| Chevrolet | AVALANCHE | 2013 |
| Chevrolet | AVALANCHE | 2012 |
| Chevrolet | SILVERADO | 2017 |
| Chevrolet | SILVERADO | 2013 |
| Chevrolet | SILVERADO 1500 | 2016 |
| Chevrolet | SILVERADO 1500 | 2015 |
| Chevrolet | SILVERADO 1500 | 2014 |
Before replacing a part
Record codes and freeze-frame data. Check battery condition, related codes and visible wiring or hose damage. Follow the vehicle's diagnostic procedure and test results before replacing parts.
Can I keep driving?
A code alone cannot establish whether driving is safe. A flashing malfunction light, severe shaking, overheating, oil-pressure warning or loss of braking or steering needs prompt attention. Stop in a safe place and seek assistance when control or engine safety is affected. Follow the vehicle handbook.