What does this code mean?
The wording below belongs to the named make and communication. Match the complete code, reporting module, model year and engine before applying it.
A code identifies a detected condition, not a part that must automatically be replaced.
Manufacturer communications
2Original wording in English
CHEVROLET, GMC
Reported code forms B396A
This technical bulletin provides repair information to correct a customer concern of power liftgate stops when opening and/or will not close from open position, technicians may find DTC B153E or B396A set.
CHEVROLET, GMC
Reported code forms B396A
This technical bulletin provides repair information to correct a customer concern of power liftgate stops when opening and/or will not close from open position, technicians may find DTC B153E or B396A set.
Check vehicle applicability
2A listed vehicle is a research lead. Confirm the engine, production range and software in the manufacturer's information.
Before replacing a part
Record codes and freeze-frame data. Check battery condition, related codes and visible wiring or hose damage. Follow the vehicle's diagnostic procedure and test results before replacing parts.
Can I keep driving?
A code alone cannot establish whether driving is safe. A flashing malfunction light, severe shaking, overheating, oil-pressure warning or loss of braking or steering needs prompt attention. Stop in a safe place and seek assistance when control or engine safety is affected. Follow the vehicle handbook.