MAZDA
SA-015-26d
Manufacturer communications
- Publication date
- 2026-05-28
- Received by NHTSA
- 2026-06-03
- NHTSA record numbers
- 11033226
Manufacturer summary
Original wording in English
Infotaintment center display and connected vehicle improper operation. This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-015/26 04/20/26, 04/09/26, 03/25/26 and 03/13/26 DESCRIPTION Index Intermittent Globe with a slash icon
• Beep sound near the SOS button and SOS button amber or red LED
• Instrument Cluster Master Warning Light illuminated
• The center display screen is blank
• No data plan message
• DTC U2701:89
• DTC U0156:00
• Center Display Home Screen Partial Boot Up
• No Connected Vehicle One Time Passcode (OTP)
• During a Bluetooth® phone call, tapping the navigation icon does not launch Google Maps
• During an Apple CarPlay phone call, the Climate Control fullscreen menu cannot be accessed
• While the Climate Control screen is displayed in full screen, tapping the Apple CarPlay icon does not launch Apple CarPlay
• Beep sound near the SOS button and SOS button amber or red LED
• Instrument Cluster Master Warning Light illuminated
• The center display screen is blank
• No data plan message
• DTC U2701:89
• DTC U0156:00
• Center Display Home Screen Partial Boot Up
• No Connected Vehicle One Time Passcode (OTP)
• During a Bluetooth® phone call, tapping the navigation icon does not launch Google Maps
• During an Apple CarPlay phone call, the Climate Control fullscreen menu cannot be accessed
• While the Climate Control screen is displayed in full screen, tapping the Apple CarPlay icon does not launch Apple CarPlay
Reported code forms
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| Make | Model | Model year |
|---|---|---|
| Mazda | CX-5 | 2026 |