MERCEDES-BENZ
LI77.21-P-080504
Manufacturer communications
- Publication date
- 2026-05-18
- Received by NHTSA
- 2026-05-20
- NHTSA record numbers
- 11032874
Manufacturer summary
Original wording in English
Complaint The panoramic sliding sunroof operates in a stepped movement. The panoramic roof becomes denormalized without an apparent reason (not directly after control unit replacement). Automatic operation of the glass panel and roller sunblind is not possible; only tip‐mode operation is available. In combination with one, serval, or all of the following Fault Codes stored in the panoramic roof control unit (PSD, A98, N70/1, TSSR223):
• B1E9157
• B1E9151
• B1E9146
• B1E7551
• B184951
• B184946 Note: For 206, please see LI77.21-P-074971 for complaints of the sliding sunroof panel of panoramic sliding sunroof reverses (temporarily, once, multiple times) during closing process without an entrapment event Cause Resetting the panoramic roof control unit (PSD, A98, N70/1, TSSR223) can lead to loss of normalization. The root cause for the control unit reset is currently under investigation. Remedy Contribution to cause analysis:
• CPrint the attached document “Panoramic Roof Customer Questionnaire.”
• Complete the questionnaire together with the customer.
• Open a TIPS case and attach the completed questionnaire.
• Submit the TIPS case to the Body / Chassis / Entertainment inbox. Remedy: Perform Initial Start‐Up of the panoramic roof control unit (PSD, A98, N70/1, TSSR223).
• B1E9157
• B1E9151
• B1E9146
• B1E7551
• B184951
• B184946 Note: For 206, please see LI77.21-P-074971 for complaints of the sliding sunroof panel of panoramic sliding sunroof reverses (temporarily, once, multiple times) during closing process without an entrapment event Cause Resetting the panoramic roof control unit (PSD, A98, N70/1, TSSR223) can lead to loss of normalization. The root cause for the control unit reset is currently under investigation. Remedy Contribution to cause analysis:
• CPrint the attached document “Panoramic Roof Customer Questionnaire.”
• Complete the questionnaire together with the customer.
• Open a TIPS case and attach the completed questionnaire.
• Submit the TIPS case to the Body / Chassis / Entertainment inbox. Remedy: Perform Initial Start‐Up of the panoramic roof control unit (PSD, A98, N70/1, TSSR223).
Reported code forms
Check vehicle applicability
A listed vehicle is a research lead. Confirm the engine, production range and software in the manufacturer's information.
| Make | Model | Model year |
|---|---|---|
| Mercedes-Benz | E 450 | 2024 |
| Mercedes-Benz | E 450 4MATIC | 2026 |
| Mercedes-Benz | E 450 4MATIC ALL-TERRAIN | 2026 |
| Mercedes-Benz | E 450 4MATIC ALL-TERRAIN | 2025 |
| Mercedes-Benz | E 450 4MATIC ALL-TERRAIN | 2024 |
| Mercedes-Benz | E53 E 4MATIC+ ALL-TERRAIN | 2026 |