RAM
08-327-25 REV. A
Manufacturer communications
- Publication date
- 2025-10-18
- Received by NHTSA
- 2025-10-29
- NHTSA record numbers
- 11024596
Manufacturer summary
Original wording in English
Security Gateway Module (SGW) Software Update Customers may experience one or more of the following:
• SGW module is not responding to diagnostics and showing offline.
• If message for FOTA apprears, then a manual flash is required for SGW update.
• Diagnostic Trouble Code (DTC) U3033 - 00 Control module security certificate Missing/Invalid is active or stored and cannot clear. This DTC will not turn on the Malfunction Indicator Light (MIL).
• SGW module is not responding to diagnostics and showing offline.
• If message for FOTA apprears, then a manual flash is required for SGW update.
• Diagnostic Trouble Code (DTC) U3033 - 00 Control module security certificate Missing/Invalid is active or stored and cannot clear. This DTC will not turn on the Malfunction Indicator Light (MIL).
Reported code forms
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| Make | Model | Model year |
|---|---|---|
| Ram | 3500 | 2025 |