RAM
08-341-25
Manufacturer communications
- Publication date
- 2025-10-11
- Received by NHTSA
- 2025-10-15
- NHTSA record numbers
- 11024305
Manufacturer summary
Original wording in English
Security Gateway Module (SGW) Firmware Over The Air (FOTA) Update Customers may experience the following:
• Wifi cannot be setup. The following software enhancements are also available:
• Diagnostic Trouble Code (DTC) U3033 - 00 Control module security certificate Missing/Invalid is active or stored and cannot clear. This DTC will not turn on the Malfunction Indicator Light (MIL).
• If a FOTA message appears specifically directing the customer to service OR repeated FOTA events are not being completed, then a manual flash is required for the SGW update.
• SGW module is not responding to diagnostics and is showing offline. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update.
• Wifi cannot be setup. The following software enhancements are also available:
• Diagnostic Trouble Code (DTC) U3033 - 00 Control module security certificate Missing/Invalid is active or stored and cannot clear. This DTC will not turn on the Malfunction Indicator Light (MIL).
• If a FOTA message appears specifically directing the customer to service OR repeated FOTA events are not being completed, then a manual flash is required for the SGW update.
• SGW module is not responding to diagnostics and is showing offline. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update.
Reported code forms
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| Make | Model | Model year |
|---|---|---|
| Ram | 1500 | 2025 |