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JEEP

OTHERDOC_149

Manufacturer communications

Publication date
2025-09-09
Received by NHTSA
2025-09-17
NHTSA record numbers
11023183

Manufacturer summary

Original wording in English

Global Telematics Box Module Over The Air Update from R5C1 and R5O1 to R5T TBM2.H Software Version (FOTA) Customers may experience one or more of the following: - Error display of "Uconnect Box Requires Service" popups; [ TBM DTCs B1560, B1561, B1562 - Antenna loose connection ]. - TBM sleep mode not working causing battery drain in some cases. - Error display of "Uconnect Box Requires Service/Wifi Unavailable" pop ups; [ TBM DTC B22A9-96 Internal Performance Failure ].

NHTSA manufacturer communications ↗

Reported code forms

B1560B1561B1562B22A9

Check vehicle applicability

A listed vehicle is a research lead. Confirm the engine, production range and software in the manufacturer's information.

MakeModelModel year
JeepGRAND CHEROKEE2026
JeepGRAND CHEROKEE2025
JeepGRAND CHEROKEE2024
JeepGRAND CHEROKEE 4XE2026
JeepGRAND CHEROKEE 4XE2025
JeepGRAND CHEROKEE 4XE2024
JeepGRAND CHEROKEE L2026
JeepGRAND CHEROKEE L2025
JeepGRAND CHEROKEE L2024
JeepGRAND WAGONEER2026
JeepGRAND WAGONEER2025
JeepGRAND WAGONEER2024
JeepWAGONEER2026
JeepWAGONEER2025
JeepWAGONEER2024

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