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OTHERDOC_148

Manufacturer communications

Publication date
2025-09-09
Received by NHTSA
2025-09-17
NHTSA record numbers
11023182

Manufacturer summary

Original wording in English

Global Telematics Box Module Over The Air Update from R5N & R5R1 to R5T TBM2.H Software Version (FOTA) Customers may experience one or more of the following: - Error display of "Uconnect Box Requires Service/Wifi Unavailable" popups; [ TBM DTC B22A9-96 Internal Performance Failure ]. - Error display of "Uconnect Box Requires Service" popups; [ TBM DTCs B1560, B1561, B1562 - Antenna loose connection ]. - TBM sleep mode not working causing battery drain in some cases. This bulletin applies to vehicles equipped with a Global Telematics Box Module (TBM) (Sales Code RDG)

NHTSA manufacturer communications ↗

Reported code forms

Check vehicle applicability

A listed vehicle is a research lead. Confirm the engine, production range and software in the manufacturer's information.

MakeModelModel year
Ram25002026
Ram25002025
Ram35002026
Ram35002025
Ram45002026
Ram45002025
Ram55002026
Ram55002025

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