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OTHERDOC_146

Manufacturer communications

Publication date
2025-09-04
Received by NHTSA
2025-09-10
NHTSA record numbers
11023086

Manufacturer summary

Original wording in English

Global Telematics Box Module Over The Air Update from R5N to R5T TBM2.H Software Version (FOTA) This bulletin applies to vehicles equipped with a Global Telematics Box Module (TBM) (Sales Code RDG) Customers may experience one or more of the following: - Error display of "Uconnect Box Requires Service/Wifi Unavailable" pop ups; [ TBM DTC B22A9-96 Internal Performance Failure ]. - Error display of "Uconnect Box Requires Service" pop ups; [ TBM DTCs B1560, B1561, B1562 - Antenna loose connection ]. - TBM sleep mode not working causing battery drain in some cases.

NHTSA manufacturer communications ↗

Reported code forms

Check vehicle applicability

A listed vehicle is a research lead. Confirm the engine, production range and software in the manufacturer's information.

MakeModelModel year
Ram15002026
Ram15002025

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