RAM
OTHERDOC_146
Manufacturer communications
- Publication date
- 2025-09-04
- Received by NHTSA
- 2025-09-10
- NHTSA record numbers
- 11023086
Manufacturer summary
Original wording in English
Global Telematics Box Module Over The Air Update from R5N to R5T TBM2.H Software Version (FOTA) This bulletin applies to vehicles equipped with a Global Telematics Box Module (TBM) (Sales Code RDG) Customers may experience one or more of the following: - Error display of "Uconnect Box Requires Service/Wifi Unavailable" pop ups; [ TBM DTC B22A9-96 Internal Performance Failure ]. - Error display of "Uconnect Box Requires Service" pop ups; [ TBM DTCs B1560, B1561, B1562 - Antenna loose connection ]. - TBM sleep mode not working causing battery drain in some cases.
Reported code forms
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