MERCEDES-BENZ, MERCEDES-MAYBACH
LI47.70-P-078563
Manufacturer communications
- Publication date
- 2025-07-11
- Received by NHTSA
- 2025-07-15
- NHTSA record numbers
- 11020696
Manufacturer summary
Original wording in English
Complaint - Engine diagnosis indicator lamp (MIL) lights up. - Current and saved fault code in DCCU and powertrain control unit (PTCU): P2E9873 The position sensor of the external socket flap of the vehicle socket (direct current) indicates an electrical fault. The actuator does not open. - The vehicle starts or charges normally and without any problems. Cause Software in the control unit "N116/5 - DC charge-connection unit (DCCU)". Remedy For model series 167, 254 (Only for USA):
• Remedy is available:
• Update software for N116/5 (DC charging control unit box) and perform SCN coding of N116/5.
• Once the SCN coding has been updated, the engine diagnosis indicator lamp (MIL) is no longer actuated with this fault code. For model series 214:
• Perform SCN coding of the Powertrain Control Unit (PTCU)
• If the MIL does not clear after coding, please open a TIPS case and send to the Body/Chassis/Entertainment inbox. For other model series:
• Work on the SW remedy for N116/5 (DC charging control unit box) is in progress.
• Once the software is available, update the software for N116/5 and perform SCN coding of N116/5.
• If this problem occurs, the vehicle start or charging functions are normally not affected; therefore do not replace any parts.
• Replacing parts does not solve this problem.
• Remedy is available:
• Update software for N116/5 (DC charging control unit box) and perform SCN coding of N116/5.
• Once the SCN coding has been updated, the engine diagnosis indicator lamp (MIL) is no longer actuated with this fault code. For model series 214:
• Perform SCN coding of the Powertrain Control Unit (PTCU)
• If the MIL does not clear after coding, please open a TIPS case and send to the Body/Chassis/Entertainment inbox. For other model series:
• Work on the SW remedy for N116/5 (DC charging control unit box) is in progress.
• Once the software is available, update the software for N116/5 and perform SCN coding of N116/5.
• If this problem occurs, the vehicle start or charging functions are normally not affected; therefore do not replace any parts.
• Replacing parts does not solve this problem.
Reported code forms
Check vehicle applicability
A listed vehicle is a research lead. Confirm the engine, production range and software in the manufacturer's information.
| Make | Model | Model year |
|---|---|---|
| Mercedes-Benz | GLE 350 | 2023 |
| Mercedes-Benz | GLE 350 | 2022 |
| Mercedes-Benz | GLE 350 | 2021 |
| Mercedes-Benz | GLE 350 | 2020 |
| Mercedes-Benz | GLE 350 4MATIC | 2025 |
| Mercedes-Benz | GLE 350 4MATIC | 2024 |
| Mercedes-Benz | GLE 450 4MATIC | 2025 |
| Mercedes-Benz | GLE 450 4MATIC COUPE | 2025 |
| Mercedes-Benz | GLE 450E 4MATIC | 2025 |
| Mercedes-Benz | S 500 4MATIC | 2023 |
| Mercedes-Benz | S 580 4MATIC | 2023 |
| Mercedes-Benz | S 580 E 4MATIC | 2025 |
| Mercedes-Benz | S 580 E 4MATIC | 2023 |
| Mercedes-Maybach | S 680 4MATIC | 2023 |