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TSB 25-2142

Manufacturer communications

Publication date
2025-05-01
Received by NHTSA
2025-05-08
NHTSA record numbers
11018197

Manufacturer summary

Original wording in English

This article supersedes TSB 24-2442 to update the service procedure Some 2021-2024 F-150 vehicels equipped with a 3.5L PowerBoost engine, may exhibit at least one of the following conditions: * "12V Battery State of Charge Low" message displayed in the instrument panel cluster (IPC) * "Charging System Service Soon" message displayed in the IPC * "Remote Features Disabled To Preserve Battery" in FordPass * DTC B11D9:09 stored in the body control module (BCM) * Center display screen message of "System Off To Save Battery" * No crank/no start condition and or a discharged 12v battery This may be due to an erroneous calculation of battery state of charge (SOC) by the battery monitoring system (BMS), the software in the air conditioning control module (ACCM) and/or the software in the transfer case control module (TCCM).

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Reported code forms

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A listed vehicle is a research lead. Confirm the engine, production range and software in the manufacturer's information.

MakeModelModel year
FordF-1502024
FordF-1502023
FordF-1502022
FordF-1502021

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