HomeLI46.10-P-078012 · MERCEDES-BENZ, MERCEDES-MAYBACH
MERCEDES-BENZ, MERCEDES-MAYBACH

LI46.10-P-078012

Manufacturer communications

Publication date
2025-04-11
Received by NHTSA
2025-05-02
NHTSA record numbers
11017516

Manufacturer summary

Original wording in English

Complaint Hand detection system not operating correctly / vehicles with code 266 Fault message in instrument cluster: "Active Emergency Stop Assist not available" "Active Lane Keeping Assist not available" Cause Possible causes: the hand detection mat, the hand detection control unit, the contacts and the steering wheel harness. Remedy Test Procedure: Perform an initial quick test with freeze frame data. Save the N179 - Hand detection system (HE) and N62/4 - Driver assistance system (SG-FAS) control unit logs. Note the fault frequency of fault codes set. Delete the N179 and N62/4 fault memory. Test: Please flash the IDC (N62/4) software A223 902 75 37 (only applies to HOSWD223). Erase fault memory Reset the HOSWD control unit in line with the guided test in Xentry. Using both hands, "scan" the steering wheel all the way round, including the chrome molding at 6 o'clock (see Picture 1). Read out fault memory and follow steps below for any faults set. Remedy: Switch on ignition without touching the steering wheel. If after 10 seconds without touching the steering wheel, one of the two fault messages appears in the IC: Please check contacts and feed lines in the steering wheel by means of visual inspection for damage, crimped connections, loose connections, etc. (example in picture 2 and 3). If there is visible damage -> replace steering wheel electronics or feed lines. If there is no visible damage -> replace steering wheel rim. If no yellow message appears in the instrument cluster within 10 seconds: Please grab the steering wheel all the way round, including the 6 o'clock chrome molding, with both hands (see picture 1). If the fault is triggered by grabbing the steering wheel rim or pressing on the 6 o'clock clasp, check contacts and feed lines in the steering wheel by means of visual inspection for damage, crimped connections, loose connections, etc. (example in picture 2 and 3). Check ground connections (screw connections and cable to steering wheel rim); if necessary tighten screws/bolts and check for corrosion (Picture 4). If there is visible damage -> replace steering wheel electronics or feed lines. If no defect is visible: Please do not replace the steering wheel, but wait for new coding parameters which should be available 05/2025. Vehicles with control unit N179 - Hand detection system (HE): B1E7614: Check contacts and wiring harness in steering wheel by carrying out a visual check for damage, pinched areas, loose connections, etc. (examples in Figs. 2 and 3); If no damage is noted replace the N135 - Steering wheel electronics (LRE) and reassess. If fault code returns replace the steering wheel. B1E7713: Please check the wires and connections in the steering wheel. Afterwards, please check whether the complaint is caused by over torqued screws on steering wheel trim pieces. To do this, please loosen the screws slightly and reevaluate the situation. (Picture 4). P164456: Perform SCN coding. P1CA000: Perform an initial start-up on the N179 hand detection control unit. Faults in N62/4 - Driver assistance system (SG-FAS) control unit with U186B29, U0429E0, U042941, U042929, U042902, U0429E1: If no fault is stored in the N179 control unit: Scan steering wheel as indicated in the test procedure and check whether the fault is reproducible. If no fault code is stored in the hand detection control unit, the fault codes in the driver assistance systems control unit are precautionary messages. Software for the N62/4 - Driver assistance system (SG-FAS) is now available for Star 3 vehicles only. Fault in IDC223 control unit: U186B29: Delete fault memory and flash the new IDC (N62/4) software A223 902 75 37. If the software update is not available, or the problem persists, create a TIPS case. Fault in IDC213 control unit: U0429E0, U042941, U042929, U042902, U0429E1: If no fault is stored in the HOSWD control unit then scan the steering wheel and check whether the fault is reproducible. If reproducible: Create a TIPS case, adding the

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MakeModelModel year
Mercedes-BenzA 2202022
Mercedes-BenzA 2202021
Mercedes-BenzA 2202020
Mercedes-BenzAMG A352021
Mercedes-BenzAMG A352020
Mercedes-BenzAMG C432024
Mercedes-BenzAMG C432023
Mercedes-BenzAMG C43 4MATIC2023
Mercedes-BenzAMG C63 S E2024
Mercedes-BenzAMG CLA352024
Mercedes-BenzAMG CLA352023
Mercedes-BenzAMG CLA352022
Mercedes-BenzAMG CLA352021
Mercedes-BenzAMG CLA352020
Mercedes-BenzAMG CLA452024
Mercedes-BenzAMG CLA452023
Mercedes-BenzAMG CLA452022
Mercedes-BenzAMG CLA452021
Mercedes-BenzAMG CLA452020
Mercedes-BenzAMG CLE532024
Mercedes-BenzAMG CLS532021
Mercedes-BenzAMG CLS532020
Mercedes-BenzAMG E532023
Mercedes-BenzAMG E532022
Mercedes-BenzAMG E532021
Mercedes-BenzAMG E532020
Mercedes-BenzAMG E63 S2023
Mercedes-BenzAMG E63S2021
Mercedes-BenzAMG E63S2020
Mercedes-BenzAMG EQE2024

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