MAZDA
09-001-24g
Manufacturer communications
- Publication date
- 2024-09-25
- Received by NHTSA
- 2024-10-05
- NHTSA record numbers
- 11008568
Manufacturer summary
Original wording in English
Some customers may experience a “Telematics Malfunction” message in the instrument cluster with DTC U3000:00-TCU (Emergency call unit/telematics communication unit internal malfunction) or U3000:04-TCU (Telematics communication unit internal malfunction) stored in memory. This is caused by improper control software of the telematics communication unit (TCU). To eliminate this concern, the control software of the TCU has been modified.
Reported code forms
Check vehicle applicability
A listed vehicle is a research lead. Confirm the engine, production range and software in the manufacturer's information.
| Make | Model | Model year |
|---|---|---|
| Mazda | CX-30 | 2024 |
| Mazda | CX-30 | 2023 |
| Mazda | CX-30 | 2022 |
| Mazda | CX-30 | 2021 |
| Mazda | CX-30 | 2020 |
| Mazda | CX-5 | 2024 |
| Mazda | CX-5 | 2023 |
| Mazda | CX-5 | 2022 |
| Mazda | CX-5 | 2021 |
| Mazda | CX-50 | 2024 |
| Mazda | CX-50 | 2023 |
| Mazda | CX-70 | 2025 |
| Mazda | CX-9 | 2023 |
| Mazda | CX-9 | 2022 |
| Mazda | CX-9 | 2021 |
| Mazda | CX-90 | 2024 |
| Mazda | MAZDA3 | 2024 |
| Mazda | MAZDA3 | 2023 |
| Mazda | MAZDA3 | 2022 |
| Mazda | MAZDA3 | 2021 |
| Mazda | MX-30 | 2023 |
| Mazda | MX-30 | 2022 |
| Mazda | MX-5 | 2024 |