HomeNTB21-037D · NISSAN
NISSAN

NTB21-037D

Manufacturer communications

Publication date
2024-08-15
Received by NHTSA
2024-09-04
NHTSA record numbers
11006972

Manufacturer summary

Original wording in English

DTCS B2E4B-06, B2E60-06, B2E61-06 DISPLAYED AS CRNT IN THE TCU This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. IF YOU CONFIRM The customer experiences an issue with the NissanConnect® Service remote commands, AND Any of the following DTCs are displayed as CRNT in the Telematics Control Unit (TCU):  B2E4B-06  B2E60-06  B2E61-06 HINT: These DTCs are caused by an issue with a cloud-server that is related to the TCU. ACTION 1. Do NOT replace the TCU. Replacing the TCU will not resolve the concern. 2. Send an email to NTB21-037@Nissan-Usa.com. IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair.

NHTSA manufacturer communications ↗

Reported code forms

Check vehicle applicability

A listed vehicle is a research lead. Confirm the engine, production range and software in the manufacturer's information.

MakeModelModel year
NissanARIYA2024
NissanARIYA2023
NissanPATHFINDER2024
NissanPATHFINDER2023
NissanPATHFINDER2022
NissanROGUE2024
NissanROGUE2023
NissanROGUE2022
NissanROGUE2021
NissanSENTRA2024
NissanSENTRA2023
NissanSENTRA2022
NissanSENTRA2021

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