MERCEDES-BENZ, MERCEDES-MAYBACH
EW-EngineThermSW
Manufacturer communications
- Publication date
- 2023-12-01
- Received by NHTSA
- 2024-01-03
- NHTSA record numbers
- 10248212
Manufacturer summary
Original wording in English
In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA, LLC ("MBUSA") is extending the warranty coverage on the engine thermostat (including software update) installed in certain Model Year ("MY") vehicles (with engines M176, M177, M178) listed below from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 15 years/150,000 miles (whichever occurs first), due to the following condition: In the affected vehicles, the sealing ring in the engine thermostat could detach, causing a delay in the heating of the engine coolant. This may also cause the check engine Malfunction Indicator Lamp ("MIL") to illuminate. Please follow the work instructions added to this NCU to remedy the issue. Please be advised that all repairs being claimed under this extended warranty must have a quick test uploaded with the following fault code information and may be audited. P012800 - Coolant Thermostat (Coolant Temperature Below Thermostat Regulating Temperature) All repairs found to be functioning properly or without proper documentation will be returned and the claim debited in full. Only the following damage codes and parts may be claimed for the aforementioned repairs: Damage Code(s): 20102 - Insert, coolant thermostat o 52 - Does not operate correctly o 41 - Hard closing 20103 - Housing/cover, coolant thermostat o 73 - Electrical fault 2030T - Heating element, coolant thermostat o 53 - Insufficient effect/power o 73 - Electrical fault
Reported code forms
Check vehicle applicability
A listed vehicle is a research lead. Confirm the engine, production range and software in the manufacturer's information.
| Make | Model | Model year |
|---|---|---|
| Mercedes-Benz | AMG GT S | 2020 |
| Mercedes-Benz | AMG GT63 | 2023 |
| Mercedes-Benz | AMG GT63 | 2021 |
| Mercedes-Benz | AMG GT63 | 2020 |
| Mercedes-Benz | AMG GT63 S | 2023 |
| Mercedes-Benz | AMG GT63S | 2021 |
| Mercedes-Benz | AMG GT63S | 2020 |
| Mercedes-Benz | AMG S63 | 2021 |
| Mercedes-Benz | AMG S63 | 2020 |
| Mercedes-Benz | AMG SL55 | 2024 |
| Mercedes-Benz | AMG SL55 | 2023 |
| Mercedes-Benz | AMG SL55 | 2022 |
| Mercedes-Benz | AMG SL63 | 2023 |
| Mercedes-Benz | AMG SL63 | 2022 |
| Mercedes-Benz | AMG SL63 S E | 2024 |
| Mercedes-Benz | G 550 | 2022 |
| Mercedes-Benz | G 550 | 2021 |
| Mercedes-Benz | G 550 | 2020 |
| Mercedes-Benz | G63 | 2020 |
| Mercedes-Benz | GLE 580 | 2021 |
| Mercedes-Benz | GLE 580 | 2020 |
| Mercedes-Benz | GLE 580 4MATIC | 2023 |
| Mercedes-Benz | GLE 580 4MATIC | 2022 |
| Mercedes-Benz | GLS 580 4MATIC | 2023 |
| Mercedes-Benz | GLS 580 4MATIC | 2022 |
| Mercedes-Benz | GLS 580 4MATIC | 2020 |
| Mercedes-Benz | GLS 600 | 2023 |
| Mercedes-Benz | GLS580 | 2021 |
| Mercedes-Benz | MAYBACH GLS600 | 2021 |
| Mercedes-Benz | S 560 | 2021 |