HomeLI82.85-P-076800 · MERCEDES-BENZ, MERCEDES-MAYBACH
MERCEDES-BENZ, MERCEDES-MAYBACH

LI82.85-P-076800

Manufacturer communications

Publication date
2023-10-10
Received by NHTSA
2023-11-03
NHTSA record numbers
10244837

Manufacturer summary

Original wording in English

The "SOS nonfunctional" message appears sporadically in the instrument cluster of the vehicle. The fault code B129C00 is stored in the control unit log. The message occurs in particular after the vehicle has been non-operational for an extended period of time; the message then disappears of its own accord after a few minutes. No functional limitation to the emergency call system is to be expected. Software error in N112/9 control unit for telematics services (HERMES). Software update for control unit N112/9 - Control unit for telematics services (HERMES) to software release E522.8. If, against expectations, the erroneous display of the message in the instrument cluster continues to occur following the update, please create a TIPS case.

NHTSA manufacturer communications ↗

Reported code forms

Check vehicle applicability

A listed vehicle is a research lead. Confirm the engine, production range and software in the manufacturer's information.

MakeModelModel year
Mercedes-BenzC 3002018
Mercedes-BenzC 3002017
Mercedes-BenzC 300 4MATIC2018
Mercedes-BenzC 3502020
Mercedes-BenzC 350 E2020
Mercedes-BenzC 350 E2019
Mercedes-BenzC 350 E2018
Mercedes-BenzC3502017
Mercedes-BenzC350E2017
Mercedes-BenzC4502017
Mercedes-BenzCLA 2502022
Mercedes-BenzCLA 2502021
Mercedes-BenzCLA 2502020
Mercedes-BenzCLA 2502019
Mercedes-BenzCLA 2502018
Mercedes-BenzCLA2502017
Mercedes-BenzCLS 4502022
Mercedes-BenzCLS 4502021
Mercedes-BenzCLS 4502020
Mercedes-BenzCLS 4502019
Mercedes-BenzCLS 5502018
Mercedes-BenzCLS5502017
Mercedes-BenzE 3002019
Mercedes-BenzE 3002018
Mercedes-BenzE 3502022
Mercedes-BenzE 3502021
Mercedes-BenzE 3502020
Mercedes-BenzE 350 E2021
Mercedes-BenzE 4002018
Mercedes-BenzE 4502022

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