MAZDA
16-005-23
Manufacturer communications
- Publication date
- 2023-06-22
- Received by NHTSA
- 2023-07-05
- NHTSA record numbers
- 10238677
Manufacturer summary
Original wording in English
Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA02_11046). Ver. 7000C0A-NA02_11046 fixes these software errors (bugs):
• The system does not resume the play list after editing a play list for an USB audio device.
• The screen does not show proper picture when receiving SiriusXM data. Ver. 7000C0A-NA02_11044 fixes these software errors (bugs):
• Beep sounds every couple of minutes.
• Language setting may not be accepted correctly.
• When refusing the incoming call while playing audio tracks using the Apple CarPlay, the screen shows “Phone in use” message and it stops playing audio tracks.
• The audio track may not pause when pressing the mute button.
• The screen freezes when smartphone receives messages under Bluetooth® connection. Ver. 7000C0A-NA02_11036 fixes these software errors (bugs):
• Screen freezes and goes to white screen, then the system reboots.
• Cannot control the audio system with steering switches and command switch.
• If another incoming call comes in immediately after the hands-free call is ended, the call is automatically accepted.
• Establishing Bluetooth® connection takes tiime.
• DTC U3000:49 is stored which may be accompanied with following symptoms. -No sound comes out from the speakers. -Audio source selection is unavailable.
• The vehicle icon rotates when using the navigation with "head-up" mode.
• The system does not resume the play list after editing a play list for an USB audio device.
• The screen does not show proper picture when receiving SiriusXM data. Ver. 7000C0A-NA02_11044 fixes these software errors (bugs):
• Beep sounds every couple of minutes.
• Language setting may not be accepted correctly.
• When refusing the incoming call while playing audio tracks using the Apple CarPlay, the screen shows “Phone in use” message and it stops playing audio tracks.
• The audio track may not pause when pressing the mute button.
• The screen freezes when smartphone receives messages under Bluetooth® connection. Ver. 7000C0A-NA02_11036 fixes these software errors (bugs):
• Screen freezes and goes to white screen, then the system reboots.
• Cannot control the audio system with steering switches and command switch.
• If another incoming call comes in immediately after the hands-free call is ended, the call is automatically accepted.
• Establishing Bluetooth® connection takes tiime.
• DTC U3000:49 is stored which may be accompanied with following symptoms. -No sound comes out from the speakers. -Audio source selection is unavailable.
• The vehicle icon rotates when using the navigation with "head-up" mode.
Reported code forms
Check vehicle applicability
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| Make | Model | Model year |
|---|---|---|
| Mazda | MX-30 | 2022 |