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SSM 51723

Manufacturer communications

Publication date
2023-06-16
Received by NHTSA
2023-06-21
NHTSA record numbers
10237975

Manufacturer summary

Original wording in English

Some 2021 F-150 vehicles built on 22-Jul-2021 and through 09-Nov-2021 may experience inoperative heated front seats with diagnostic trouble codes (DTC) B1208:2A and/or B120A:2A in the driver front seat module (DSM). This may be due to various software parameters in the DSM. To correct the condition, download and run the DSM - Driver Front Seat Module (DSM) Configuration app on the latest level of the Ford diagnostic scan tool. For claiming use causal part number 14C708 and applicable labor times from Section 10 of the Service Labor Times Standard (SLTS) Manual.

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Reported code forms

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MakeModelModel year
FordF-1502021

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