FORD, LINCOLN
TSB 23-2122
Manufacturer communications
- Publication date
- 2023-04-14
- Received by NHTSA
- 2023-05-04
- NHTSA record numbers
- 10234595
Manufacturer summary
Original wording in English
Some 2021-2023 F-150/Mustang Mach-E and 2023 Expedition/Navigator vehicles equipped with BlueCruise/ActiveGlide may experience loss of BlueCruise/ActiveGlide hands-free driving mode availability and/or BlueCruise/ActiveGlide inoperative and/or diagnostic trouble code (DTC) U2400:00 in the gateway module (GWM) and advanced driver assistance system (ADAS) modules with no other DTCs present. This may be due to an expired BlueCruise/ActiveGlide map file in the GWM and/or the customer's BlueCruise/ActiveGlide map subscription being expired. To correct the condition, follow the Service Procedure to update the GWM.
Reported code forms
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| Make | Model | Model year |
|---|---|---|
| Ford | EXPEDITION | 2023 |
| Ford | F-150 | 2023 |
| Ford | F-150 | 2022 |
| Ford | F-150 | 2021 |
| Ford | MUSTANG MACH E | 2023 |
| Ford | MUSTANG MACH E | 2022 |
| Ford | MUSTANG MACH E | 2021 |
| Lincoln | NAVIGATOR | 2023 |