Home9100008 · CHRYSLER, DODGE, JEEP, RAM
CHRYSLER, DODGE, JEEP, RAM

9100008

Manufacturer communications

Publication date
2022-08-02
Received by NHTSA
2022-10-31
NHTSA record numbers
10225161 · 10225298

Multiple filings of the same bulletin are grouped here; original record numbers remain available.

Manufacturer summary

Original wording in English

Telematic box module 2 For customer concern of Uconnect box error popup on the screen every time the vehicle is turned on. A missing security certificate or after a new TBM installed, or any active DTC set by TBM will trigger this popup. Please refer to STAR Online S2108000015 for more information. If you continually see this popup message, also see an active B22A9-93 DTC, please use wiTECH tool to check TBM2 module and record the failure information as shown on STAR Online S228A000003. Before replacing the TBM module, please check connections behind the TBM, the antenna and harness for improper connection and damage. Please call FCA Redacted Content

NHTSA manufacturer communications ↗

Reported code forms

Check vehicle applicability

A listed vehicle is a research lead. Confirm the engine, production range and software in the manufacturer's information.

MakeModelModel year
ChryslerPACIFICA2022
ChryslerPACIFICA2021
ChryslerVOYAGER2022
ChryslerVOYAGER2021
DodgeDURANGO2022
DodgeDURANGO2021
JeepCOMPASS2022
JeepGRAND CHEROKEE2021
JeepGRAND CHEROKEE 4XE2022
JeepGRAND WAGONEER2022
JeepWAGONEER2022
Ram15002022
Ram25002022
Ram35002022
RamPROMASTER2022

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