Home9004456 · CHRYSLER
CHRYSLER

9004456

Manufacturer communications

Publication date
2022-06-01
Received by NHTSA
2022-09-26
NHTSA record numbers
10221358

Manufacturer summary

Original wording in English

LATCH, Sliding Door (Right / Left) For any RU vehicle with presence of a B2500 fault code (active / stored / pending), please refer to the following steps: 1. Please verify proper functionality of both sliding doors (power or manual) through all inputs (overhead console, key fob, handle grab). 2. If sliding doors operate as expected, do NOT replace sliding door latch(es). 3. If service is required, and your Dealership is located in the Detroit Metro Area please contact FCA Redacted Content, prior to replacing any sliding door latch(es). If no response in 15 minutes, proceed with repair. 4. If possible, please provide any / all information in the repair order narrative regarding status of sliding door function (i.e, door only works manually, won't open via key fob, etc.). This includes all customer feedback as well (what exactly brought the customer into the dealer).

NHTSA manufacturer communications ↗

Reported code forms

Check vehicle applicability

A listed vehicle is a research lead. Confirm the engine, production range and software in the manufacturer's information.

MakeModelModel year
ChryslerPACIFICA2022
ChryslerPACIFICA2021
ChryslerPACIFICA2020
ChryslerPACIFICA2019
ChryslerPACIFICA2018
ChryslerPACIFICA2017
ChryslerVOYAGER2022
ChryslerVOYAGER2021
ChryslerVOYAGER2020

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