NISSAN
NTB21-037
Manufacturer communications
- Publication date
- 2021-05-06
- Received by NHTSA
- 2021-06-11
- NHTSA record numbers
- 10197117
Manufacturer summary
Original wording in English
2021 ROGUE AND SENTRA; DTCS B2E4B-06, B2E60-06, B2E61-06 STORED IN THE TCU IF YOU CONFIRM The customer experiences an issue with the NissanConnect® Service remote commands, And Any of the following DTCs are present in the Telematics Control Unit (TCU): ï‚· B2E4B-06 ï‚· B2E60-06 ï‚· B2E61-06 NOTE: These DTCs are caused by an issue with a cloud-server that is related to the TCU. The DTC diagnosis was mistakenly added to the ESM and should be ignored. ACTION 1. Do NOT replace the TCU. Replacing the TCU will not resolve the concern. 2. Send an email to NTB21-037@Nissan-Usa.com.
Reported code forms
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