BUICK, CADILLAC, CHEVROLET, GMC
16-NA-396
Manufacturer communications
- Publication date
- 2017-10-01
- Received by NHTSA
- 2021-04-14
- NHTSA record numbers
- 10190231
Manufacturer summary
Original wording in English
Intermittent Operation of Key Fobs, Door Unlock Inoperative “No Remote Detected” Message with Possible TPM MIL Some customers may comment on intermittent loss of Key Fob and/or Passive Entry, Passive Start functions. This may be accompanied with a “No Remote Detected” message on the DIC. Other symptoms may include:
• Passive Locking system locking keys in vehicle
• Push button start system failure to respond (cannot “start” or “stop”) with “no remote detected” message
• Passive entry system not responding to Lock/Unlock commands
• System not responding to active FOB key press – lock, unlock, hatch/trunk, remote start and panic all inoperative
• Tire pressure monitor indicator illuminated with DTC's C0750, C0755, C0760 and C0765 with Symptom :29 – Too Few Pulses. Cause This may be due to issues internal to the Remote Control Door Lock Receiver.
• Passive Locking system locking keys in vehicle
• Push button start system failure to respond (cannot “start” or “stop”) with “no remote detected” message
• Passive entry system not responding to Lock/Unlock commands
• System not responding to active FOB key press – lock, unlock, hatch/trunk, remote start and panic all inoperative
• Tire pressure monitor indicator illuminated with DTC's C0750, C0755, C0760 and C0765 with Symptom :29 – Too Few Pulses. Cause This may be due to issues internal to the Remote Control Door Lock Receiver.
Reported code forms
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| Make | Model | Model year |
|---|---|---|
| Buick | LACROSSE | 2017 |
| Buick | LACROSSE | 2016 |
| Buick | REGAL | 2017 |
| Buick | REGAL | 2016 |
| Buick | VERANO | 2017 |
| Buick | VERANO | 2016 |
| Cadillac | XT5 | 2017 |
| Cadillac | XTS | 2017 |
| Chevrolet | BOLT EV | 2017 |
| Chevrolet | CAMARO | 2017 |
| Chevrolet | CAMARO | 2016 |
| Chevrolet | CRUZE | 2017 |
| Chevrolet | CRUZE | 2016 |
| Chevrolet | EQUINOX | 2018 |
| Chevrolet | MALIBU | 2017 |
| Chevrolet | MALIBU | 2016 |
| Chevrolet | VOLT | 2017 |
| Chevrolet | VOLT | 2016 |
| GMC | ACADIA | 2017 |