HomeLI54.10-P-069698 · MERCEDES-BENZ
MERCEDES-BENZ

LI54.10-P-069698

Manufacturer communications

Publication date
2021-02-19
Received by NHTSA
2021-03-29
NHTSA record numbers
10189404

Manufacturer summary

Original wording in English

Complaint: Various causes are possible. The faults listed in the various causes do not all have to be present at all times. Some of these complaints may overlap. Rely on the faults listed in the Cause section for identifying the correct Remedy. 1. No start 2. Yellow or red instrument cluster message for 48 V on-board electrical system battery (G1/3) 3. Limp home mode, overheating, A/C not blowing cold, or loss of acceleration Cause: Cause 1: Software causes intermittent no starts with fault B183387 in DC/DC converter N83/1 Cause 2: Software causes Permanent no starts with fault B183349 and B183371 in 48V battery G1/3. Cause 3: Hardware short circuit in 48V system causes fault B183319 in 48V battery Cause 4: 48V battery detects abnormality and disconnects causing additional symptoms: Limp Home Mode, overheating, A/C not blowing cold, or loss of acceleration This cause will always have fault code in G1/3: B183371 but will Not have B183349. Remedy: Note: each of these remedies correspond to a specific cause. Make sure to match correct Cause with Remedy. Remedy 1: Update software in G1/3 (48V battery) using newest Xentry software and AddOns Remedy 2: 1. Check software version in 48V battery via quick test. If 19/46 000 replace only 48V battery (regardless of other faults)

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Reported code forms

Check vehicle applicability

A listed vehicle is a research lead. Confirm the engine, production range and software in the manufacturer's information.

MakeModelModel year
Mercedes-BenzAMG GLE432021
Mercedes-BenzAMG GLE432020
Mercedes-BenzAMG GLE432019
Mercedes-BenzAMG GLE532021
Mercedes-BenzAMG GLE632021
Mercedes-BenzAMG GLE632020
Mercedes-BenzAMG GLE632019
Mercedes-BenzAMG GLE63 S2021
Mercedes-BenzAMG GLS632021
Mercedes-BenzAMG GLS632020
Mercedes-BenzAMG GLS632019
Mercedes-BenzAMG GT2020
Mercedes-BenzAMG GT2019
Mercedes-BenzAMG GT 632020
Mercedes-BenzAMG GT 632019
Mercedes-BenzAMG GT C2020
Mercedes-BenzAMG GT C2019
Mercedes-BenzAMG GT R2020
Mercedes-BenzAMG GT R2019
Mercedes-BenzAMG GT S2020
Mercedes-BenzAMG GT S2019
Mercedes-BenzAMG GT432021
Mercedes-BenzAMG GT532021
Mercedes-BenzAMG GT532020
Mercedes-BenzAMG GT532019
Mercedes-BenzAMG GT632021
Mercedes-BenzAMG GT632020
Mercedes-BenzAMG GT632019
Mercedes-BenzAMG GT63S2021
Mercedes-BenzAMG GT63S2020

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