HomeSSM 49565 · FORD, LINCOLN
FORD, LINCOLN

SSM 49565

Manufacturer communications

Publication date
2021-02-10
Received by NHTSA
2021-03-03
NHTSA record numbers
10187945

Manufacturer summary

Original wording in English

Some 2019-2020 Edge/Nautilus vehicles may exhibit an inoperative power liftgate with or without diagnostic trouble code U3000-49 stored in the rear gate trunk module (RGTM). This may be due to the RGTM software. To correct the condition, reprogram the RGTM using the latest software level of the appropriate Ford diagnostic scan tool. For claiming use causal part 14B291 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

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Reported code forms

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MakeModelModel year
FordEDGE2020
FordEDGE2019
LincolnMKX2020
LincolnMKX2019
LincolnNAUTILUS2020
LincolnNAUTILUS2019

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