RAM
18-036-20
Manufacturer communications
- Publication date
- 2020-04-09
- Received by NHTSA
- 2020-05-26
- NHTSA record numbers
- 10175723
Manufacturer summary
Original wording in English
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. This bulletin fixes all vehicles listed and also contains an optional software path for situations where the customer is specifically complaining of a drone noise, shudder, pulsation, or vibration under light throttle applications, while vehicle is operating in Multi Displacement System/Economics (MDS/ECO) mode (optionalsoftware available for D2&DJ vehicles).There will be two separate software options displayed on the wiTECH flash tab. The software file released for this condition contains the verbiage ?MDS NOISE?. The other file is the standard software that does not contain improvements for the drone/shudder concern. If for some reason the customer finds this shudder improvementobjectionable, the PCM software may be returned/reflashed to the standard version.Both software versions will address the remaining conditions noted in the bulletin.The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs):P3402 - Cylinder 1 Deactivation Control Performance. P3426 - Cylinder 4 Deactivation Control Performance. P3442 - Cylinder 6 Deactivation Control Performance. P3450 - Cylinder 7 Deactivation Control Performance. P0128 - Thermostat Rationality. Customers may also describe the following condition:Heater not warming cabin sufficiently and engine slow to warm up. This condition could be caused by a malfunctioning thermostat which is not associated with an HVAC issue.
Reported code forms
Manufacturer wording
Source wording can vary by vehicle and suffix. It is shown as written, not as a universal diagnosis.
Ram
P3402Cylinder 1 Deactivation Control PerformanceRam
P3426Cylinder 4 Deactivation Control PerformanceRam
P3442Cylinder 6 Deactivation Control PerformanceRam
P3450Cylinder 7 Deactivation Control PerformanceCheck vehicle applicability
A listed vehicle is a research lead. Confirm the engine, production range and software in the manufacturer's information.