FORD, LINCOLN
SSM 47814
Manufacturer communications
- Publication date
- 2019-02-19
- Received by NHTSA
- 2019-04-01
- NHTSA record numbers
- 10155571 · 10156883
Multiple filings of the same bulletin are grouped here; original record numbers remain available.
Manufacturer summary
Original wording in English
Some 2016-2019 Explorer, 2016-2018 MKX, 2019 Edge/Nautilus, 2017-2019 Fusion/MKZ, and 2018-2019 F-150/Mustang/Expedition/Navigator vehicles equipped with climate controlled seats may exhibit a buzzing noise from the front seats, front seats too warm, and/or inoperative climate controlled front seats. DTCs B14BA:13, B1154:4B, and/or B14B9:13 may also be present. This may be due to loose terminal pin fit on the driver seat module (DSM) connector C341D (16 pin). If a loose terminal pin fit condition is found during normal diagnostics per Workshop Manual (WSM), Section 501-10, a new service pigtail connector (part number 3U2Z-14S411-BRAB) is available. Refer to Wiring Diagram, Cell 119 to make sure C341D is a 16 pin connector and not a 20 pin connector. Refer to Wiring Diagram, Cell 5 for the recommended splicing procedures.
Reported code forms
Check vehicle applicability
A listed vehicle is a research lead. Confirm the engine, production range and software in the manufacturer's information.
| Make | Model | Model year |
|---|---|---|
| Ford | EDGE | 2019 |
| Ford | EXPLORER | 2019 |
| Ford | EXPLORER | 2018 |
| Ford | EXPLORER | 2017 |
| Ford | EXPLORER | 2016 |
| Ford | F-150 | 2019 |
| Ford | F-150 | 2018 |
| Ford | FUSION | 2019 |
| Ford | FUSION | 2018 |
| Ford | FUSION | 2017 |
| Ford | MUSTANG | 2019 |
| Ford | MUSTANG | 2018 |
| Lincoln | MKX | 2019 |
| Lincoln | MKX | 2018 |
| Lincoln | MKX | 2017 |
| Lincoln | MKX | 2016 |
| Lincoln | MKZ | 2019 |
| Lincoln | MKZ | 2018 |
| Lincoln | MKZ | 2017 |
| Lincoln | NAUTILUS | 2019 |
| Lincoln | NAVIGATOR | 2019 |
| Lincoln | NAVIGATOR | 2018 |