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SSM 47397

Manufacturer communications

Publication date
2018-07-02
Received by NHTSA
2018-09-10
NHTSA record numbers
10144199

Manufacturer summary

Original wording in English

Some 2016-2018 Escape/Focus/Transit Connect vehicles equipped with a remote start system may exhibit an immediate engine shut off with or without diagnostic trouble code (DTC) P1594 stored in the BCM after using the remote start function to start the engine. If using FordPass, the app will indicate that the vehicle started successfully, but the engine may not have started or may start and then immediately shut off. Reprogram the BCM using the appropriate Ford scan tool or equivalent release 110.02 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest updates. For claiming, use causal part 14A068 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

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Reported code forms

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MakeModelModel year
FordESCAPE2018
FordESCAPE2017
FordESCAPE2016
FordFOCUS2018
FordFOCUS2017
FordFOCUS2016
FordTRANSIT2018
FordTRANSIT CONNECT2017
FordTRANSIT CONNECT2016

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