TJ 31462

Volvo On Call Service Required message and DTC B116F09 Text window and warning symbol/Text message Mobile applications Volvo On Call/Activation problems Mobile applications Volvo On Call/Other communication problems Volvo On Call/Other Volvo On Call problems Volvo On Call/Does not work If a customer should complain of a “Volvo On Call Service Required” message and the DTC PHMB116F09 is set intermittently or permanent in the TEM3G module, please follow the below instruction under SERVICE. The following actions should be performed to prevent DTC PHM-B116F09 to be set by an incorrect internal PHM setting: 1. Erase the present DTC PHM-B116F09 if possible. 2. Turn ignition or engine on and remove the P-SIM card from the slot in the glove box (if present) 3. Check My Car and Internet settings. See attached picture “TJ 31462.jpg”. Please change the setting from “None” to “Car modem”. 4. Let the system start to search and then change the setting back to “None”. 5. Turn ignition and/or engine OFF and close and lock the vehicle. Wait at least one minute. 6. Read out DTC’s with VIDA 7. If DTC PHM-B116F09 is not in the DTC list, the symptom should be considered solved. 8. If DTC PHM-B116F09 is read out as permanent, the PHM/TEM unit will need to be replaced in accordance with VIDA instructions. The PSIM can be re-installed at any time after the procedure has been performed.