23-021-25

"Liftgate Will Not Properly Open Or Close Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):
• B197B-29 - Ratchet fork switch- signal invalid.
• B197C-29 - Pawl detent swich signal invalid. Customers may also experience the following:
• Liftgate will not properly open or close.
• Possible 'Liftgate Open' warning light on.
• Possible 'Liftgate Open' chime sound This bulletin involves installing a spacer below the liftgate striker."