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Active Grill Shutter (AGS) For 2017 RU vehicles ONLY;~ Prior to replacing an Active Grille Shutter (AGS) for DTC code U11E9 (Loss of Communication), please contact Tom Hallahan at cell (248) 494-2083 or email (tom.hallahan@fcagroup.com). If he does not respond within 15 minutes, please proceed with replacing AGS.