SSM 52006

Some 2024 Mustang vehicles may exhibit an inoperative air conditioning (a/c) system. Diagnostic trouble codes (DTCs) B3A1B and/or P0534 may be set within the powertrain control module (PCM). This condition is currently under investigation by engineering. For vehicles that meet this criteria, submit a Report a Vehicle Concern (if no help is needed) or a submit a Technical Support Request (if help is needed). In the report, include as much information as possible about the vehicle symptom including high and low side a/c system pressures, a/c pressure transducer PID readings, the amount of refrigerant that was recovered from the vehicle (only if refrigerant recovery was required), and anything else found during the diagnosis that would be helpful to the investigation. Attach screen shots, images and/or videos that will help show what was found. As a reminder, the Technician Awards Program is active and will continue through Nov 18, 2023. With this program, every Report a Vehicle Concern submitted by a technician or shop foreman may receive additional compensation received through obtaining AwardHQ Points.