SSM71844

"CONCERN CUSTOMERS MAY REPORT THAT THE TAILGATE CANNOT BE OPENED (EITHER INTERMITTENTLY OR PERMANENTLY). THE VEHICLE MAY HAVE ALSO LOGGED DTC B1216-23 IN THE BCM ACTION PLEASE SUBMIT AN EPQR IN THE EVENT A CUSTOMER SHOULD REPORT THE ABOVE CONCERN. LAND ROVER ENGINEERING WILL THEN REVIEW THE EPQR AND FEEDBACK AS APPROPRIATE. IT IS IMPERATIVE THAT A VEHICLE REPAIR IS NOT COMPLETED BEFORE RECEIVING FEEDBACK FROM LAND ROVER ENGINEERING."