2062035/3

New Continental GT and GTC- Repeat window drop glass concerns. Customer statement / workshop findings: Incorrect operation of the drop door glass Workshop findings DTCs for window regulator motor no basic setting B148754 evident within any of the 4 door control modules (diagnostic address 42, 52, BB and BC) for loss of basic settings Technical background: Confirm the following before proceeding: - A customer complaint of windows failing to close correctly with a loss of Basic Settings DTC is evident - The glass set is confirmed within specification as per Side glass to check procedure on Elsa Pro. A completed measurement table must be saved as this will be requested as evidence if a DISS query is raised - Window seals are checked and confirmed as no damage, splits or tears evident - Battery health condition must be confirmed as within specification, as per the applicable Elsa Pro Rep.Gr guidelines. Save an image of the battery printout should a DISS query needs to be raised Only proceed with the Measure section of this TPI once the above checks have been confirmed as within specification